Refund policy

No Refunds No Returns All Sales are final !!!

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold

Return and Refund Policy

Effective Date: 5/1/2024]

Thank you for shopping at [Optimystic Goodz]. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

1. Return Eligibility

• Digital products are non-refundable once downloaded or accessed.
• Custom-made items are also non-returnable unless they arrive damaged or incorrect.

2. Return Process
If your order qualifies for a return due to damage or error:

• Please contact us within 14 days of receiving your item at DianeHunter865@yahoo.com
• Provide your order number and a brief description of the issue.
• We may request photos of the damaged or incorrect item.

3. Refunds

• Once your return is approved, we will process your refund within [insert timeframe, e.g., 7-14 business days]. Refunds will be issued to the original payment method.
• Please note that shipping costs are non-refundable.

4. Exchanges

• We do not offer exchanges for digital products or custom-made items. If you wish to order a different item, please place a new order.

5. Cancellations

• You may cancel your order within [insert timeframe, e.g., 24 hours] of purchase. After that period, we cannot guarantee a cancellation if the order has already been processed.

6. Contact Us
If you have any questions or concerns about your order or our return and refund policy, please reach out to us at DianeHunter865@yahoo.com